Ordering process
From a rough idea to a repeatable bulk order, know what to send, what gets approved, and what each commercial step includes.
No finished CAD drawing? A sketch, photo, reference product or written brief is enough to start the review.
Send what you know. We’ll identify what’s missing.
You can ask for feasibility advice, a sample quote or a bulk quotation. The first brief does not have to answer every technical question.
Useful starting material
A drawing, reference photo, physical sample, or even a description of the product’s use. Flag anything that must fit another component or display space.
Product & use
Critical details
Overall size, fit points, acrylic color/thickness, finish, logo, hardware or packaging needs.
Quantity
Estimate units by design or SKU. Tell us if this is a trial or a planned repeat order.
Delivery plan
Destination country/city and target arrival date, if there is one.
Six checkpoints from inquiry to delivery.
Each handoff has a concrete decision or document, so the project does not rely on assumptions buried in email threads.
01
Brief & feasibility
We review use, dimensions, structure, finish, branding, quantity and destination. If information affects price or timing, we ask before treating the estimate as firm.
Buyer receives: a clear list of open technical questions.
02
Written scope & quotation
The quotation identifies the product version, quantity basis, included packaging, applicable sample/tooling costs, production start conditions, trade term and payment terms.
Buyer checks: total scope, not unit price alone.
03
Sample & approval
Buyer approves: the version used as the bulk reference.
04
Purchase order & deposit
We align the PO with the approved reference: SKU quantities, price, packaging, destination and schedule. Standard bulk terms are 30% in advance and 70% before shipment.
Production starts after order conditions and deposit are confirmed.
05
Production & inspection
Production follows the approved version. Your sales contact shares updates at agreed milestones; any later change is reviewed for feasibility, cost and timing before adoption.
Buyer knows: which version and inspection requirements apply.
06
Dispatch & follow-up
We verify packing, labels, accessories and shipment information against the order. The remaining 70% is collected before dispatch. Your sales contact follows up on arrival condition and use.
Issues are reviewed with order number, affected SKU/quantity and photos.
Make the quote comparable.
A low unit price can conceal different thickness, hardware, retail packaging, carton quantity or freight responsibility. Confirm the complete basis before you release a PO.
EXW, FOB, DDU and DDP can be reviewed for the project. The named place and who handles freight, clearance, duties and final delivery are stated in the order documents.
Why packaging belongs in the customization brief
- Approved drawing, sample or written product specification
- Quantity and unit price by SKU/version
- Sample, tooling, components and tests—if applicable
- Packaging, labels and accessories included
- Production schedule and its start conditions
- Trade term, named place, freight scope and exclusions
- Payment milestones and quotation validity
FAQ
No. A sketch, photo, reference sample or written description is enough for an initial review. We identify what is needed for a firm quotation or sample.
A reference image, rendering, sample, dimensions, intended use, and quantity can help establish an initial project brief. Any
missing production details should be identified before sampling.
List the required quantity for every design, size, and color. Whether variations can be combined should be evaluated against
the structure, material, setup, packing, and commercial requirements.
Send the requested change before the next production step. We review its effect on price, feasibility and timing, then record the revised version in writing.
Send your order number, affected SKU and quantity, clear photos or video, and when the issue was found. We compare this with the approved order information and coordinate the next action.
Request a Quote for Your Acrylic Project
Product Specification
Send your company details, drawing or reference, dimensions, color, intended use, quantity for each design, and destination.
Destination and Timing
Add the preferred packing method, target arrival date, and whether the order is for wholesale, private label, or an interior project.
Commercial Context
We can then review the sample and bulk quotation on the right basis.